Support Center
Let us know how we may help you?
Support Center
Let us know how we may help you?
BROWSE Categories
QUICK Answers
Still have a question?
Functions like page navigation and secure areas. Strictly necessary cookies are essential?
ExploreHow does LBS positioning work?
The device automatically switches to LBS (cell tower) positioning when GPS signals are weak.
For GPS positioning, ensure the device has a clear sky view and is not covered by metal materials.
Why didn’t I receive the verification email when registering or resetting my password?
Why isn’t the vibration alert working?
Why can’t the GPS obtain a location fix?
How does video recording work on Jimi IoT dashcams?
RESOURCES Hub
Guides & Tools
WIKI Knowledge Base
Access official, up-to-date technical resources for Jimi IoT products.
Jimi IoTLab
Bluetooth maintenance app for device setup, testing, and fast troubleshooting.
WiFiKit
WiFi tool for dashcam installation, testing, and issue analysis.
PC Tools
Configuration tool for setting parameters, debugging commands, and managing config files.
End of Life (EOL)
Products reaching End of Life, with EOL date, support end date, and recommended replacements.
RESOURCES Hub
Integrations Tools
3,800+ Satisfied Clients
Support & Assistance
Need help or have questions?
Access our knowledge base for quick answers or
contact our support team for personalized assistance.